You can cancel your Pro subscription at any time from Subscription & billing. Canceling stops the next charge, and you keep every Pro feature until the end of the period you already paid for. This article shows how to cancel and what changes when your account moves to the Free plan.
How to cancel your Pro subscription
- Click your name or profile picture at the bottom of the sidebar.
- Choose Subscription & billing.
- Under Current subscription, check your plan and the date it renews.
- Click Manage subscription. This takes you to your Lemon Squeezy billing portal, where your subscription is managed.
- Cancel your subscription in the billing portal and follow its prompts.
- Go back to Subscription & billing. The card now says your subscription is canceled and shows the date your Pro access ends.
Until that date, nothing changes. Your pages, custom domain and Pro tools all keep working.
What happens when your Pro period ends
When the paid period is over, your account moves to the Free plan. We also send you an email about it. Here is what changes:
- Pages: the Free plan includes 1 published page of each type. For property pages, quizzes, listicles and lead pages, your most recently updated published page stays live. Every other published page is archived. Nothing is deleted.
- Custom domain: your custom domain is suspended, because custom domains are a Pro feature.
- Website template: if you use a Pro template, your website switches back to the default template.
- AI credits: credits you bought stay in your account. You no longer get a new monthly allowance, and the writing tools that are free on Pro cost 1 credit per use.
How to find your archived pages
- Open your list of property pages, lead pages, quizzes or listicles.
- In the banner at the top that says your pages are archived, click Review. You can also click Review your archived pages in the plan change email.
- On the Archived pages screen, find the page under Property pages, Lead pages, Quizzes or Listicles.
- Click View to see the page.
How to get your pages back
- Open the Archived pages screen.
- Click Upgrade to Pro and complete checkout.
- Wait for the upgrade to go through. Every archived page reactivates automatically.
Your custom domain is set up again too. If custom domain slots are full at that moment, we'll email you when one opens.
Tips
- Before your Pro period ends, update the one page of each type you want to keep live. The most recently updated one is the page that stays published.
- Note the end date on the Subscription & billing card. That's the day your account moves to Free.
- If you cancel because something isn't working, email support@agentr.ee first. The team may be able to fix it.
- Check the Archived pages screen after your plan changes, so you know which pages are no longer live.
Common questions
Will I lose my pages if I cancel?
No. Extra pages are archived, not deleted. You can view them on the Archived pages screen, and they reactivate automatically if you upgrade to Pro again.
What about the time left in my billing period?
Canceling stops future charges, and you keep Pro until the period ends. For the full policy, read How our refund and cancellation policy works.
I don't see a Manage subscription button. Why?
If your card says Complimentary Pro Subscription (VIP Access), your Pro access was granted to you and has an expiry date instead of a renewal. There is nothing to cancel. If you're on the Free plan, you'll see the pricing table instead.
My last payment failed. Is my account canceled?
Not yet. The card asks you to click Manage subscription and update your payment details to keep your Pro features.
Related articles
Read How our refund and cancellation policy works, How billing works, invoices, and payment methods, How to check your AI credits and buy credit packs and How to remove or switch your custom domain.